EXPY Podcast #1: All About EXPY And Exceptional Customer Experiences

The first expy podcast discusses the launch of expy in February 2021 and the motivation behind it. Expy director Jaclyn Thorne and colleague, sociologlist Dr. Sinteche van der Merwe, explain the how and the why of Customer Experience (CX) from an expy perspective. The podcast covers the seven foundations of exceptional customer experience and what businesses can learn from this.

EXPY Podcast #1: All About EXPY And Exceptional Customer Experiences

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Expy will equip you with the insights and deployment tools to transform your relationship with the people that matter most to your organisation.

Working across Australia

Tourism

Local, State
and Federal
Government

Retail

Professional
Services

Health and
Aged Care

Tourism

Tourism

Local, State and Federal Government

Retail

Professional Services

Health And Aged Care

Expy is a specialist consultancy solution developed by McGregor Tan – one of Australia’s most experienced full-service market research agencies. We understand the critical importance of exceptional customer service to the future success of businesses and government agencies.

If you’d like to transform your customers’ experience and elevate your business’s performance
— talk to Expy.

Follow us

Follow us

If you’d like to transform your customers’ experience and elevate your business’s performance
— talk to Expy.

Follow us

Follow us

Subscribe To Our Podcast

Leave a Comment Cancel Reply

Tourism

Local, State and Federal Government

Retail

Professional Services

Health and Aged Care

Tourism

Tourism

Local, State and Federal Government

Retail

Professional Services

Health And Aged Care

Expy is a specialist consultancy solution developed by McGregor Tan – one of Australia’s most experienced full-service market research agencies. We understand the critical importance of exceptional customer service to the future success of businesses and government agencies.

If you’d like to transform your customers’ experience and elevate your business’s performance — talk to Expy.

Follow us

Follow us

If you’d like to transform your customers’ experience and elevate your business’s performance — talk to Expy.

Follow us

Follow us

Local, State
and Federal
Government

Professional
Services

Health and
Aged Care

If you’d like to transform your customers’ experience and elevate your business’s performance
— talk to Expy.

If you’d like to transform your customers’ experience and elevate your business’s performance
— talk to Expy.